Details used for verification
Use your full legal name, date of birth and residential address as shown on your current records. Nicknames and outdated addresses can create an avoidable mismatch.
Documents Sportsbet may accept
The official help centre lists Australian driver licences, passports, Medicare cards and other government-backed methods. The available route depends on the details that can be matched.
When automatic verification fails
Follow the manual verification prompt and submit clear, valid documents through the official channel. Repeated submissions with different details can make the problem harder to resolve.
Check the status before transacting
Wait for confirmation before attempting deposits or withdrawals. Contact official support if the stated review window has passed and keep the reference for your submission.
Sportsbet can change account steps, payment methods, app requirements and offer rules. Check the current page before making your choice.
Sportsbet accepted ID guideSee the longer guide for bonus terms, payment checks and useful next steps.
Read the Sportsbet.io guideRelated help