Customer service phone and live chat
Sportsbet currently lists 1800 990 907 for customer service and live chat from 6:00am to midnight AEST. Check the official help page before calling because hours and routing can change.
What to prepare
Have the account username, ticket number and relevant transaction or bet reference ready. Never send a password, full card number or one-time security code in a support message.
Formal complaint route
Start through phone or live chat so a ticket is created. If the issue remains unresolved, the official complaints page explains the written escalation route and the details to include.
Urgent security concerns
If you suspect unauthorised access, use the official support path immediately and secure the connected email account. Save screenshots and timestamps without exposing sensitive account information publicly.
Sportsbet can change account steps, payment methods, app requirements and offer rules. Check the current page before making your choice.
Sportsbet official complaints and contact guideSee the longer guide for bonus terms, payment checks and useful next steps.
Read the Sportsbet.io guideRelated help